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Experience

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Product Designer, CPOS

San FranciscoApr 2024 - Present

Owned go-to-market strategy for CPOS Pay, an NFC mobile payments product. Launched Voice of the Customer program. Rebuilt merchant onboarding increasing activation from 10% to 27%. Owned Referral Program strategy, increasing eligible merchants and cutting CAC by 18%. Shipped Shift Pay end-to-end, designing rules-based payout engine.

Product Designer Intern, Bundle

San FranciscoJun 2021 - Jul 2022

Shipped product from concept to funded MVP in 12 weeks. Designed Wall, the central browsing experience aggregating multiple streaming services. Designed experience for connecting Disney and Sony streaming accounts with comprehensive error handling.

Technical Project Coordinator, Vishwakarma Gov. Eng. College

IndoreApr 2020 - Sep 2021

Oversaw end-to-end portal redesign serving 1,000 users. Collaborated with 20 stakeholders to translate needs into prioritized roadmap. Improved on-time sprint completion by 25% through clear acceptance criteria.

Education

IT Project Management Graduate Certificate

Seneca Polytechnic · Toronto, Canada

Network and Security Architecture Graduate Certificate

Fanshawe College · London, Canada

Bachelor of Information Technology

Vishwakarma Government Engineering College · Ahmedabad, India

Skills & Tools

Product Management

Product RoadmappingFeature PrioritizationRequirements ManagementBacklog ManagementVoice of the CustomerGo-to-Market StrategyOKRs & Success MetricsA/B Testing

Technical Skills

SQL & Data HandlingKPI & Funnel AnalysisData Analytics & VisualizationAPI IntegrationProduct Analytics

Agile & Delivery

Agile MethodologyScrumSprint PlanningCross-Functional CollaborationStakeholder Management

Soft Skills

Analytical ThinkingProblem SolvingCommunicationLeadershipAdaptabilityDecision-MakingOwnershipNegotiation

Tools & Platforms

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Awards & Recognition

Fanshawe College Distinguished Student Award

2024 — Selected as sole recipient in Technology across a college of 43,000 students

Dean's Honor

Recognized for academic excellence in the Network & Security Architecture graduate certificate program

IEEE Promising Student Branch Award

2021 — Region 10 India. Awarded to IEEE VGEC Student Branch for sustained operations and community impact during COVID-19

IEEE VGEC Student Branch — Chair

Led 50+ member branch through pandemic, managing budget and coordinating 25+ events across 7 departments

AdvaNature VGEC Club — President

Grew volunteer team and launched Vaarso, a heritage walking series celebrating UNESCO World Heritage City Ahmedabad with 100+ participants per event